Workforce Management Software, Hardware, Services and Research Papers

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Workforce Management

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How Software Can Help You Run Your Business More Efficiently

by SAP AG

December 01, 2007 - (Free Research) Streamlining your business means reducing costs and increasing the amount of time you can spend focusing on outperforming the competition and growing sales –without increasing your head count. The right business management software can help you do just that, and you'll see results that directly affect your bottom line.

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Legacy Tools: Not Built for Today's Helpdesk

by LogMeIn, Inc.

September 16, 2009 - (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.

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Human Capital Management for the Public Sector: Make Every Employee a Strategic Asset With Sap® Solutions

by SAP AG

January 01, 2007 - (Free Research) Discover how public sector agencies are shifting the focus in HR departments from transactional activities to performance with strategic human capital management (HCM).

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BusinessWeek Research: Talent Management - The New Business Imperative

by SAP AG

August 01, 2007 - (Free Research) Read this report to discover the views of senior human resource (HR) and information technology (IT) executives and CEOs at large and midsize companies about the talent shortage and how workforce planning can help executives address this coming crisis.

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How to Ensure That Your Employees Will Want to Use CRM

by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research) This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.

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Plain Talk About Training Payment Options: The IT Professional's Guide to Making Smart Training Decisions

by Global Knowledge

September 21, 2009 - (Free Research) Studies show that training has a positive impact on performance, for both students and their companies. More than 60% of IT managers believe that the skill of their teams is the most important success factor for critical IT functions.

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Dealing with Specific Types of Difficult People

by Global Knowledge

October 2008 - (Free Research) One thing you can be sure of: If you don't do something about the "thing" that someone is doing that makes them difficult for you, you'll continue to get more of it.

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Why You Should Take a Holistic Approach to ITIL and Service Support

by BMC Software, Inc

June 2009 - (Free Research) In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...

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Ride the Express Lane in the Journey to Speed ITIL® Adoption

by BMC Software, Inc

June 2009 - (Free Research) The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely integrated with the business. BMC recommends making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through...

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Unlock the Hidden IT Opportunities in Troubled Economic Times

by BMC Software, Inc

June 2009 - (Free Research) IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today's financial challenges. Learn how with the right approach, processes, and...

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Global Delivery: A Course to High Performance in a Multi-Polar World

by Accenture

February 2009 - (Free Research) To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry.

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Leadership Training: Three Perspectives on Development Methods That Work

by SkillSoft Corporation

December 2008 - (Free Research) In this brief, three top HR and talent development experts from Continental Automotive Systems, Vail Resorts Management Company, and ArvinMeritor share their insights on leadership training, giving three perspectives on development methods that work.

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